Our Values
Client Centered
Each individual is unique, so their counselling experience should be too! From our first interacting with Storylines to meeting your needs in session, we aspire to keep the experience tailored to what will work best for you!
Healing Oriented
We believe counselling is more than solving problems. We want to help you reduce pain and disorders, as well as help heal what originally started the pain.
Honesty
We believe finding the right counsellor is one of the most crucial steps of counselling. From that stance, we will be honest and direct if we feel we can't help you meet your goals. But we won't leave you there, we know a vast network of counsellors and will work to find you your best fit, even if it's not at Storylines.
Progress Oriented
Therapy can be a space to vent, but we also believe it is a place to grow. We will encourage more than venting to move you closer to achieving your goals.
Fun
Counselling is a place to grow and learn, but it doesn't have to be a drag. There will be times to sit and work with the intensity of emotion, but we also believe in bringing levity to the process. Counselling should be something you look forward to, and we want to help you feel that way.
Accessibility
Since COVID, counselling has become increasingly normalized which is great. Unfortunately, a consequence of this increase in demand has been a decrease in accessibility as rates increase and counsellor availability decreases. We firmly believe that counselling should be accessible.
To increase accessibility, we strive to keep our rates low and support individuals who need require reduced rate services. Please reach out to us if you have any questions or need support finding a counsellor that matches your financial position.
